Privacy Policy

Effective Date: 01 March 2026

1. Introduction
At Banks and Bay Interiors LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for interior design services.

2. Information We Collect
We may collect the following types of personal information:

Name
Email address
Phone number
Address or project location
Details about your design project
Any information you provide through contact forms, emails, or consultations

We may also automatically collect certain non-personal data such as:

IP address
Browser type
Pages visited on our website
Date and time of visits

3. How We Use Your Information
We use your information to:

Respond to inquiries and provide interior design services
Communicate about your project
Send proposals, invoices, or project updates
Improve our website and services
Comply with legal obligations

4. Sharing Your Information
We do not sell or rent your personal information. We may share information with trusted third parties when necessary to deliver our services, such as:

Contractors or suppliers involved in your project
Payment processors
Website hosting or technical support providers

These parties are required to keep your information confidential.

5. Cookies and Website Tracking
Our website may use cookies or analytics tools to understand how visitors use our site and to improve user experience. You can adjust your browser settings to refuse cookies if you prefer.

6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to:

Request access to the data we hold about you
Request corrections or updates
Request deletion of your data where legally permitted

To exercise these rights, please contact us using the details below.

8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:

Banks and Bay Interiors LTD
Email: enquiries@banskandbayinteriors.com
Phone: 07590 470330